Responsible Gaming
ma71 is committed to ensuring your gaming experience is always enjoyable and in control. A safe environment for players aged 21 and above.
What is Responsible Gaming and why does it matter?
Online gaming is a form of entertainment — when done in a controlled and mindful way. ma71 believes every player's gaming experience should be enjoyable, not stressful. Responsible gaming means staying in control of your time, money and emotions, and never letting gaming take priority over other responsibilities in life.
Many people in Bangladesh enjoy online gaming for entertainment. However, in some cases gaming habits can go out of control. ma71 takes this seriously and provides various tools and support to keep every player safe.
How do you know when gaming is becoming a problem?
Problem gaming usually starts gradually. At first it feels like pure entertainment, but over time both time and money can be spent without restraint. If you notice that gaming is affecting your family, work or financial life, you should take a break immediately and seek support.
ma71's Commitment
ma71 is a platform for players aged 21 and above only. We make sure no underage person is able to use our services. In addition, effective tools such as deposit limits, time-out and self-exclusion are provided for every player.
Responsible gaming is not just a policy — it is part of ma71's core values. Our 24/7 Bengali live chat support team is always by your side if you feel gaming is having a negative impact on your life.
Safe Gaming Tools
ma71 provides several effective features to help you stay in control
Deposit Limit
You can set the maximum amount you deposit per day, per week or per month. Once a limit is set it takes effect immediately. Increasing a limit requires a waiting period, but reducing it happens right away.
Time-Out Break
Use the time-out feature when you want to take a break from gaming for a few days. Your account can be temporarily suspended for any period from 24 hours up to 6 weeks. During this time no login or deposit will be possible.
Self-Exclusion
If you feel you need to stay away from gaming for a longer period, choose self-exclusion. This can be set for 6 months to 5 years or permanently. The account cannot be reactivated while exclusion is in effect.
Session Time Limit
Set a session time limit to avoid the habit of playing for too long in one go. Once the set time has passed, a warning message will appear automatically and the session will end. This helps you stay focused on real life.
Loss Limit
A feature that automatically stops play once you have lost beyond a set amount. Set your daily, weekly or monthly loss limit in advance so you do not lose more than intended in the heat of the moment.
24/7 Support
If you run into trouble at any time, contact our Bengali live chat support. Our trained team will help you make the right decision and can activate the appropriate protection tools if needed.
Warning Signs of Problem Gaming
If you notice any of the signs below, seek help without delay
- You are spending more than your budget and keep playing to try to win back what you have lost.
- You are spending less time with family or friends and more time gaming.
- You are neglecting work, studies or daily responsibilities to game.
- You are taking loans for gaming or hiding money from your family.
- You feel restless, irritable or mentally unsettled when you cannot game.
- You are lying to others or hiding the amount you game.
- You want to stop gaming but cannot do so on your own.
If you recognise one or more of the signs above in yourself, it is a signal that it is time to take a break from gaming. Contact our live chat — we will help without judgement.
Golden Tips for Healthy Gaming
Following these habits will keep gaming enjoyable at all times
Play for entertainment only
Do not think of gaming as a source of income. It is entertainment — just like watching a film or enjoying a cricket match. Always keep in mind the possibility of losing.
Set your budget in advance
Before each session, decide on a fixed budget that, if lost, will not cause any problem in your daily life. Never go beyond that budget.
Set a time limit
Decide in advance how long you will game each day. Set a clock or alarm. Stop as soon as the set time is up.
Do not play under stress
Avoid gaming when you are feeling sad, anxious or under pressure. In that state your ability to make decisions is reduced and the chance of taking greater risks increases.
Do not chase losses
"Maybe I'll get it back if I play a little more" — this thought is the most dangerous one. Do not place extra bets trying to recover lost money; it only makes the loss worse.
Be open with your family
Talk openly with family or close friends about your gaming habits. If they express concern, take what they say seriously.
How to Activate Protection Tools
Make your account more secure in just a few steps
Log in to your account
Log in to your ma71 account and go to your profile settings.
Open the "Responsible Gaming" tab
In your account settings, select the "Responsible Gaming" option.
Set your preferred tools
Choose whichever you need — deposit limit, loss limit, session time or time-out.
Confirm
Save the settings. Let us know via live chat if needed — we will help right away.
Why the 21+ age rule?
The mental development of minors is still ongoing. At that age the ability to assess risk is not fully formed, so the negative effects of gaming can be far greater on them.
ma71 is for players aged 21 and above only. Age verification is mandatory at the time of account registration. If anyone believes an underage person is using our services, please inform our support team immediately.
If there are children or teenagers in your household, use a password lock on your device and make sure they cannot access your account.
For players aged 21 and above onlyKeep your account secure
- Use a strong password
- Always log out when you leave
- Do not share your password with anyone
- Do not save your password in the browser
- Avoid logging in on someone else's device
Need help? We are here
If you feel gaming is becoming a problem or you want to activate any protection tool, contact us right away. Our Bengali-speaking support team is available 24 hours a day, 7 days a week — with complete confidentiality.
Enjoy Responsibly
ma71 has entertainment — cricket betting, slots, live casino and more. But always know your limits before you play.